How Managers Should NOT Communicate In 2022!

www.proofhub.com
www.proofhub.com

5 Communication Mistakes Managers Should Avoid

Another research shows that 28% of employees cite poor communication as not being able to deliver work on time.

2. Negative Body Language

Do you use correct body movements and gestures while interacting with your team members? Many managers ignore keeping positive body language, which can negatively impact others. Let us understand this with the following case.

  • Have an open body posture. Don’t slouch.
  • Stand upright. Have a firm handshake.
  • Avoid touching your face.
  • Maintain steady eye contact with listeners
  • Have a gentle smile on your face!
  • Avoid coming too close to the listener.

2. Using One-Size-Fits-All Style Of Communication

We all have different personalities and the way we understand things, and the same message can be interpreted differently by different people. Using a one-size-fits-all approach to communication does not fit well in the current workplace environment where people from varied backgrounds, cultures, knowledge, past experiences, and mindset work together.

3. Not Listening Attentively

Enjoying a commanding position, like that of a manager, can make you feel dominant and you might talk more than necessary while listening less. You might be passing on more instructions to your team than ever before and not focusing on their opinions, feedback or concerns. Watch out! You discourage and disengage your team members from speaking their minds, which is a big communication blunder.

4. Using Wrong Communication Channels

As remote work takes the center stage, managers are using a range of communication channels to exchange information with widely distributed employees. However, some managers do not even know which communication channels their employees prefer to use. Also, the overuse of video conferencing tools and email leads to a waste of time when using an instant chat tool would do. Similarly, using communication channels that some of your employees do not use can also lead to lost and buried information.

5. Avoiding Difficult Conversations

As a manager, there are times when you need to have difficult conversations with some of your team members. It’s not easy to give negative feedback, face angry clients, or fire your employees. It’s a natural tendency for some managers to avoid such difficult conversations as often as possible. This defensive approach could let a small problem grow into a big one.

  • Ask yourself, what could be the potential fallouts of avoiding difficult conversations?
  • Learn to manage your emotions and how to be patient in such a situation
  • Use this as an opportunity to be a more effective manager/leader
  • Maintain a calm and professional tone while also remaining assertive

The Final Thought

Good communication skills from the top brass of the organization can lead to various benefits-improved workplace relationships, increased productivity, minimal conflicts, and better quality of work. Managers can be a communicator par excellence if they assess those areas where they are getting things wrong, and rectify them sooner than later.

  1. Unlocking 6 Secrets to Sure Shot Team Success
  2. Effective Ways You May Not Know to Lead a Hybrid Team
  3. How Managers Can Be Communicators Par-excellence

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Vartika Kashyap

Vartika Kashyap

Chief Marketing Officer@ProofHub. Featured writer on LinkedIn. Contributor at Elearning Industry, Dzone, Your Story and Business.com.