6 Important Soft Skills Managers Must Have

Vartika Kashyap
5 min readJun 30, 2022

It does not matter if you are new to management or have years of experience working as a manager. What matters the most is to continue learning as well as improving as a leader. Any interpersonal abilities that enable managers to supervise a team of employees on a regular basis are considered soft skills for managers.

You can select which skill areas you want to strengthen to continue progressing in a leadership job by knowing more about the sorts of soft skills that can assist managers.

What are Soft Skills?

Soft skills are a set of personality characteristics and interpersonal characteristics that help you to perform activities, resolve problems, interact with others, recognize others’ requirements, and evaluate on your own. Soft skills enable workers at all levels to interact with one another and conduct effective job tasks at work.

Here are some of the essential soft skills leaders must possess:

1: Interpersonal Communication

Verbal and nonverbal communication, dispute resolution, teamwork, empathy, listening, and a good attitude are all examples of interpersonal communication skills. For success in the workplace, you should be adaptable and positive, as well as have the ability to listen and communicate effectively.

These skills assist managers in adapting to interact successfully with various workers and top management professionals. It can have an impact on productivity as well as a grasp of the business aims and efforts.

2: Time Management

Time management is a soft skill that allows professionals to arrange their schedules and accomplish activities in accordance with future events as well as deadlines. Managers benefit from time management skills because they can establish achievable targets for staff activities.

It also helps them to determine if they have invested a considerable amount of time on one of their management tasks or not or if they should start work on the projects that are more important.

Nowadays, there are also many online tools available such as ProofHub, ClickUp, Wrike, and Asana that can help managers in countless ways whether it is to manage tasks, set deadlines, or see how much time a particular task is consuming.

Using time management software, you can add timesheets, make time estimates, and monitor time manually or with timers. Moreover, you can export timesheets, archive them, produce time reports, and collect all of your time data into one centralized location.

3: Self-Awareness

Self-awareness will help in a variety of leadership situations, especially negotiation. Leaders must comprehend their desires and objectives before coming to an agreement with many individuals such as clients, suppliers, team members as well as other executives.

If you have the skill of self-awareness, then you will be more sensitive and can accomplish your personal and professional objectives faster. Moreover, at the same time, you also become aware of all the stakeholders’ opinions as well as promote the wants and needs of your employees.

4: Adaptability and Flexibility

During the pandemic, businesses that didn’t have teams of adaptable and flexible leaders came apart or experienced losses. Those who weren’t continually learning new methods to remain adaptive and flexible in the midst of unanticipated developments swiftly lagged behind even before the pandemic, with the significant rise of technical improvements in the commercial sector.

Adaptability is considered one of the key competitive advantages for leaders which can include the ability to ask timely and unique questions regarding how the existing systems are operating as well as will continue to operate in today’s dynamic business environment. Those that are adaptive are fast to react when change is first detected.

Flexibility and adaptation go hand in hand with the ability to identify other routes forward. It all adds to a dynamic soft skill that today’s leaders require.

5: Optimism

Another soft skill that helps people adopt encouraging mindsets in their personal and professional life is optimism. Optimism is an essential soft skill for leaders since they are responsible for creating a positive working atmosphere in their organizations.

Their capacity to maintain a good attitude, even in the face of overwhelming odds, can assist employees in maintaining a positive attitude. Staying optimistic also assists managers in creating a favorable work atmosphere, which can lead to increased employee productivity as well as satisfaction.

6: Emotional Intelligence

You’ve undoubtedly heard more about emotional intelligence during the pandemic. That’s because the leaders who assisted their teams in navigating crises did so by recognizing, acknowledging, and reacting to the wide variety of emotions that surfaced, both within themselves and within their teams.

Possessing a high level of emotional intelligence is being capable of understanding complicated emotions in yourself and others.

It also assists leaders in motivating their teams, supporting them in both challenging and positive situations, and guiding team members to make decisions that protect their health and wellness. It defends their own boundaries and maintains mental and emotional balance so that they can continue to present themselves at their best.

It might be difficult to develop emotional intelligence, but one approach to get started is to start defining the feelings you experience on a regular basis. After that, you can work on identifying other people’s feelings and placing yourself in their position during a conflict.


You can be the greatest in the world at your work’s technical aspects. However, if you don’t know how to lead well, you’ll be restricted to what you can do on your own. To work as a team, you’ll require soft skills.

Soft skills are a collection of intangible abilities that leaders can have to make them aware of how they do and comprehend their tasks. Organizations can fall apart without them as individuals will have to struggle to work together and comprehend the purpose of their positions.

So, it has become crucial for leaders to possess well-polished soft skills as their responsibilities require them to deal with various individuals in diverse capacities.

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Vartika Kashyap

Chief Marketing Officer@ProofHub. Featured writer on LinkedIn. Contributor at Elearning Industry, Dzone, Your Story and Business.com.